I have worked in HMRC formally Inland Revenue for over 40 years. Starting as an Administration Assistant in PAYE Customer Operations dealing with forms P45 and P46 manually in 1983 and working my to today where I am working in the Chief Data and Information Office (Senior Data Quality Business Analyst in the chief Data Office).
I have worked all my career in PAYE working my way through the grades until in 2004 I was tasked with helping bring all employers to submit electronically using Electronic Data Interchange (EDI) or the Filing by Internet (FBI). At the same time, I was given a portfolio of 200 large employers and pension administrators appointed as their PAYE Customer Account Manager being a 1st point of contact for the employers and Pension administrators.
In 2006 I moved in Data Quality and set up the Taxpayer Data Standards forum (TDSF) which was a forum set up by Lord Carter of Coles to look at Data quality for employer, pension administrators, Software developers and HMRC. The forum is still going strong today.
In 2010 I joined the Real Time Information Team (RTI) and lead the RTI Data Improvement Project and then in 2013 I joined Stakeholder Engagement Team building relationships with employers, Pension administrators and software developers attending events delivering HMRC PAYE presentations.
In 2017 I joined the chief data Office in the Data Management team leading on Data Quality where I remain to this day.