40% of Brits struggle with tech at work

A recent study conducted by HR solutions provider SD Worx, has unveiled that 40%Brits of admit to facing challenges when dealing with digital tools in their workplaces. The research, involving surveys from 16,000 businesses across Europe, has exposed a concerning gap between employers’ commitment to digitalisation and employees’ ability to effectively integrate these technologies into their daily tasks.

Despite an overwhelming 89% of British companies prioritising digitalisation, the study indicates that digital applications are not seamlessly assimilated into employees’ routines. A mere 27% of British workers feel confident in keeping pace with the ever-evolving digital landscape at their workplaces.

This struggle with digital tools is not unique to the UK. Over half of European companies believe their digital HR systems are fully or significantly integrated but across Europe, but 48% of German employees, followed closely by Ireland wit 46%, Croatia with 43%, and Switzerland with 41%, report difficulties in keeping up with the digital tools crucial for their jobs.

Amid these challenges, there is a growing demand from 54% of the Gen Z workforce for improved digitalisation, particularly in HR processes.

The study highlights a worrying trend of declining digital confidence among British workers. Despite their companies’ firm commitments to technological advancement, a substantial 40% find it challenging to adapt to new technology. 

To bridge this gap, more than a third of employers are increasingly recognising the need for education and training in digital skills, investing in various tools and strategies including on-site training, employee-focused HR applications, and system integrations. 

The UK and Switzerland are leading the way in investing in HR digitalization and training, with 68% of companies prioritizing these initiatives, followed closely by Spain at 66%.

Rachel Clough, UK Country Lead at SD Worx, emphasised the importance of considering the diverse generational workforce in digital transformation efforts, stating, "Digital transformation is no overnight miracle – it is a long-term commitment that must include people first. Training and education are of paramount importance to ensure successful roll-outs and uptake, and organisations must come together to meet employee needs and ensure staff are properly onboarded from the get-go if they want to truly realize the benefits."